Category Archives: Winning

Getting an edge on your competition

People are either amazing or they suck!

And mostly it depends on how I THINK about them! People are either amazing or they suck

When I take a call from someone who is a pain. They become a pain.

When I take a call from someone who is great — and they are working through concerns that are important to them. They become great people who are dealing with real concerns.

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When I take a call from someone I love. They become someone I love even more.

Can you get the common denominator?

How I THINK about someone is who they become. Period.

Look for yourself. Where are you pre-assigning how a person is based on how YOU THINK about them? Can you CHANGE the way you think about them? (HINT: The answer is either “Yes” or “It’s worth a shot”)

This is not a woo-woo conversation. This is your bottom line. This is your profitability.

If you THINK people are great, they will become great for you, and MUCH more likely to do business with you.

Love the way you THINK UP!

The Irreverent Sales Girl

A smile beats a cheerleader? What?

I was in a Zumba class today. HI-larious! A smile beats a cheerleader? What?

My second class ever. I am TERRIBLE.

Yes, I actually tried out to be a cheerleader in high school. So glad it is not on tape.

I am the EPITOME of no co-ordination or rhythm. You will never see a video, but I assure you, it is disturbing on many levels.

YET, Tonight…

I was in my second Zumba class EVER.

Practically everyone in the class knows the moves. I don’t.

Practically everyone in the class is 500 times more coordinated than I am. Oh geez!

BUT,

I thanked the Instructor at the end of the class. Wanna know what SHE said?

“You were the best one in the class tonight.”

What, what?

YEP!

She said, “Everytime I looked around, YOU had the biggest smile on your face.”

I said, “I couldn’t get one move right.”

She said, (WAIT FOR IT) “Are you kidding? You totally nailed it! Only two classes?”

Wondering how to go from 5 to 6 figures in sales? Check out this Free eBook: http://ebook.solidsixblueprint.com/solid-six-ebook/

MORAL OF THE STORY…

Play full out with a big, fat smile on your face and no one will know that you are terrified inside! It’s not the dancing that matters, it is how you play!

Go play!

Love ’em UP!

The Irreverent Sales Girl

You will NEVER change, but…

you can grow!

Loved this article from Jen Kim at Psychology Today: http://m.psychologytoday.com/blog/valley-girl-brain/201307/why-we-are-the-way-we-are

It reminds me. I struggle all the time with things that I’m s’posed to be. Don’t YOU? And it just gets in my way. When I let myself just swing out and be me…the world pays attention! Pretense is dropped. Connections are made. (And I close hella more deals!)

What happens when you STOP TRYING TO CHANGE and you just allow yourself to grow instead? You will never change, but...

What would happen to your sales if you just took yourself as you are and delighted your customers?

What would happen to your family if you just swung out and be’d (yes, be’d is now a word) yourself?

Wondering how to go from 5 to 6 figures in sales? Check out this Free eBook: http://ebook.solidsixblueprint.com/solid-six-ebook/

Imagine the Ferrari that is driving down the street wishing it could just be that solid family car, the Volvo. Ridiculous, right? (Example stolen from The Landmark Forum). While the Volvo is wishing it could be the sexy, sleek, and sought-after ride that the Ferrrari is! HI-larious!

As Marie Forleo says, “Keep going for your dreams because the world needs the gift that ONLY YOU HAVE!” (www.marieforleo.com)

Love yourself UP!  (And the world will, too!)

The Irreverent Sales Girl

How low do you go?

Reading the title, youHow low do you go? might think I mean price… I do not.

I am talking about technology today. Sometimes HIGH technology thrusts you forward. Sometimes the lowest technology keeps you connected.

Here’s the thing about technology… it ONLY works if it is working for you.

We find ourselves in a world of INCREDIBLE tools.. tools that will explode us to the top of the sales world, if only we can use them well.

Some of us are ACES at breaking through with new tools (read: www.DanWaldschmit.com, or even, Nancy Nardin http://www.smartsellingtools.com/about.html). Dan and Nancy are  MASTERS at quickly assessing new tools and applying them.

ME?

Wondering how to go from 5 to 6 figures in sales? Check out this Free eBook: http://ebook.solidsixblueprint.com/solid-six-ebook/

I’m a bit low-tech.

Yet, I am ALWAYS NUMBER ONE in sales!

All I am saying here is USE WHAT WORKS!

You would crack up if you saw my sales tools. A whiteboard of checklists and an Excel spreadsheet.

Today, in technology, I am a fan of:

The Smartphone: (I can answer emails immediately from my phone)
LinkedIn (I can do very quick research)
Google and Google Alerts (obvious)

Here’s where I win, though – EVERY TIME

I know what works for me and I do it RELENTLESSLY.

1) I am on time
2) I send hand-written Thank You notes (a rarity)
3) I track my activity

Of course, I do not ignore the new tools, I want to learn more. I just can’t be DISTRACTED by every little thing that rears it’s new head. Can you?

My question is: Are you trying to make new technology work for you OR are you making sure YOUR tools work?

There is room for all of it!

Love your sales UP!

The Irreverent Sales Girl

 

 

Dear Irreverent Sales Girl – from “Call Me in Six Months”

I received a question today from a reader (please send me YOUR questions, they will likely be published and you will become famous!)The 3 Simple Ways to Set Yourself Up For A Sale In The Future

Here is what this entrepreneur asked:

QUESTION:

“Dear Irreverent Sales Girl,

I have developed a software product that is designed for sole-practitioner-business-coaches. It is so popular that 2-3 times a month I get approached by organizations who really like it but need a more enterprise-wide solution (i.e. teams of coaches).

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I have plans for expanding my product to offer an enterprise version, but it’s still months off and it would be irresponsible to make any solid promises regarding specific timelines. I explain as much during phone calls, and my candor regarding how I don’t have anything to sell them right now is always appreciated.  We always end on a sort of “Great, we’ll be back in touch” or “keep us posted” note.

 

I can’t help but think I could be doing things a lot better for cultivating a connection for a sale down the road, when I DO have a product ready for them

 

.
What can I do to make the best of genuine interest now for an offering I will have later?

 

~ Call Me in Six Months”

Brilliant Question!

ANSWER:

Dear Call Me in Six Months:

First, let me commend you on a few things that you have done very, very right!

* You have created a product that is useful to your marketplace. Kudos!

* You are discovering a new niche (and possibly one with more money to spend!)

* You are telling the TRUTH and gaining credibility

* You are taking the time to develop what will WORK, rather than trying to kluge (yes, that is a word) a product just to sell it now – when you know it will not live up to your standards or theirs.

What is funny is that you gave yourself your own answer – in your sign-off … I will end with that revelation in answer #3. Let’s talk through the 3 simple ways to set yourself up for a sale in the future.

The 3 Simple Ways To Set Yourself Up For A Sale In The Future

#1:  Schedule an hour with the person to do an informational call. You have a crazy advantage here. You have NOTHING to sell , so there will be no pressure. Make sure this is a call that is SEPARATE from the one in which you have gained their trust by telling them you don’t have what they need … right now. If they are serious, they will commit the time.

On this call, get the answers to the following questions:

* What, specifically interests YOU about the software?

* What challenges are you dealing with that you think the software will solve?

* How are you addressing those challenges now?

* What goals do you have currently that you think the software can help you achieve?

* When you see our enterprise solution … and you like it … who else helps decide if you will buy it?

* Are you familiar with how your company buys a product like this and how does that process go?

* What other solutions are you considering right now?

* Do you have budget for this kind of solution, or would it help you to start getting the costs associated with the software, so that you can build it into your budget for the future?

* Schedule a call for six months from now – see #3 below

#2: Set up a reminder for yourself to contact that person once-every-three-weeks. Keep yourself top-of-mind, but not pesty!

The customer will remember that you care. Each contact should be to either:

* Celebrate advances in the development of your enterprise solution

* Ask them how they are doing against the goals you discussed in the first conversation

* Both of the above

#3: Ask them to schedule a call with you for six months from now (see how you answered your own question!). This will accomplish the following:

* It will push you to be ready with an enterprise-wide solution

* It will demonstrate that the customer is truly interested (if they won’t commit to a conversation in the future, they are only vaguely interested)

* It will (in many circumstances) save you from trying to track them down again when you are “ready” (remember, priorities change, but when people put something on the calendar – it makes them think differently about their relationship with you – they are more invested.)

If you are TRULY ambitious…

Create an “Under Construction” newsletter – or some such thing – that you send out to tell people about you, your company, your successes, and what is coming next!

Most of all, of course, keep a database of these marvelous people with detailed notes about your interactions.

SO, “Call Me in Six Months”, I am delighted you asked.

Let’s ask other readers: What do you think “Call Me in Six Months” should do? I can’t wait to hear your answers!

Love ’em UP!

The Irreverent Sales Girl

 

 

Being Responsible v. Being Successful

I loved this video today via Marie Forleo:

Favorite quote: “Responsible people keep promises to other people, Successful people keep promises to themselves.”

Enjoy!

Wondering how to go from 5 to 6 figures in sales? Check out this Free eBook: http://ebook.solidsixblueprint.com/solid-six-ebook/

Love your success UP!

The Irreverent Sales Girl

Watch your language!

Watch your language! I was giving a cold-calling training yesterday and my participant told me that her boss wants her to come up with two scripts….one for talking to a GATEKEEPER and the other for talking to the DECISION MAKER.

Oh, those words he is using! Gatekeeper? Decision Maker? Seriously?

Wondering how to go from 5 to 6 figures in sales? Check out this Free eBook: http://ebook.solidsixblueprint.com/solid-six-ebook/

Let’s talk about Star Wars for a second.

Remember those Storm Troopers – dressed from head to toe in armor and tinted face masks? (If you don’t I’ve included a picture).

Know why they dressed them this way? Well, I might not really know why, but what I’ve HEARD is so that the audience didn’t HUMANIZE them. So, it was OK to kill them. No one would feel a shred of conscience about rooting for the Rebellion to take them all out! Dead!

Watch your language!  Now look.

What does this have to do with my revulsion to the words GATEKEEPER and DECISION MAKER? 

Yup! It takes the HUMAN out of the mix. So, NOW, when you are talking with one of these people, you sound like a GREAT BIG DORK, because the foul language you are using automatically puts you at cross purposes with the HUMAN on the other end of the phone.

See, if you call the person who can connect you to the person you really want to reach, and you call them the gatekeeper….right away you start strategizing ways to get past this nasty person. Kind of like trying to get past the bouncer at a popular club. And, all of your efforts sound disingenuous and HUMANS can smell the stink of  disingenuous from about a mile away!

DECISION MAKER is a little more subtle, but it still conjures up images of a person who is going to pass judgment on high about whether you are going to meet your goals or not. It’s brutal!

So, what language could you use instead? 

Well, for starters, you MIGHT get interested in their name. I’m just sayin’. Then, you might get interested in the role that person plays in the company and why they would even want to talk to you.

If you can’t figure out why they would want to talk to you, then I suggest you don’t pick up the phone in the first place. You will just embarrass everyone in the process (YOU, mostly).

The people who answer the phone are your best friends. They KNOW what the company is up to and they know how to get your call through to the right person … if they care enough to. And, keep in mind, they are interested in doing a good job! They want to do the right thing. Those people have a big fat sniffer for someone who is trying to GET PAST them. Wouldn’t you?

The people who make the decisions are your access to a green light. Right?

So, NOW what do you see? 

All of the people you talk to in your sales process care about something. If you are relating to them as the enemy, they will do their best to keep you out … and out you shall be!

Your job is to leave everyone you speak with feeling that you added value to their day and, even better, feel like a ROCK STAR because they talked to you.

This is where “cold-calling” becomes fun! 

You now are someone that EVERYONE wants to talk to because you care about what makes them successful.

It takes relating to a human being on the other side of the call and making their day.

Now, YOU get to be a DAY-MAKER (instead of a nasty ol’ salesperson) and THEY get to be ROCK STARS!

Think you can do it? 

Love ’em ALL UP!

The Irreverent Sales Girl

A joke for you!

A biologist, a chemist, and a statistician go hunting. A joke for you!

The biologist aims at a deer and misses 5 feet to the left.

The chemist aims at the same deer and misses 5 feet to the right.

The statistician exclaims, “We got it!”

Wondering how to go from 5 to 6 figures in sales? Check out this Free eBook: http://ebook.solidsixblueprint.com/solid-six-ebook/

Your task:  Apply to sales….What do you see?

Love it UP!

The Irreverent Sales Girl

You can’t bamboozle your customer! PUH-LEEZE!

You can't BAMBOOZLE your customerI was in a sales training and the sales trainer LAMENTED that times have changed.

It USED to be that the salesperson had the inside scoop

NOW, the buyer can find everything they really need to know on-line.

WAIT! He was LAMENTING this?

Is that really who we’ve become as salespeople? The ones who can sell if our buyer doesn’t have enough information? UGH!

It reminded me of a keynote I heard from the CEO of Seventh Generation. 

He said that his company POSTED a list of the DEFICIENCIES of their products.

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Which, initially, had their salespeople shaking in their boots.

Sure enough, the competitors would come in with the printed list of Seventh Generation’s Self-Admitted deficiencies…..

But, you know what happened? The customer would turn to them and say….”where is YOUR list?”

HA! 

Your customer is smart and informed. If you can’t deal with it, go sell something that can stand up to scrutiny. You’ll have more fun!

Love ’em UP!

The Irreverent Sales Girl

Hidden Mysteries Week – The Formula for Wealth Part IV

Hidden Mysteries Week - via Dan Brown and The Lost SymbolThis week, we are exploring Dan Brown’s hidden formula for wealth (as interpreted by me) in his Best Selling book The Lost Symbol (you can read this week’s post to get caught up).

First, we explored the progression we uncovered that says: P→P→P→W

Then, we thought about the equation P+P+P=W

 

Today, is the most fun! And the most difficult to imagine mastering.

Today, we are considering that the real hidden formula for Wealth is:  P3 = W 

Yep! It’s geometric and exponential and takes into account multiple expressions of each of the three P’s. Of course it would!

Wondering how to go from 5 to 6 figures in sales? Check out this Free eBook: http://ebook.solidsixblueprint.com/solid-six-ebook/

Wealth is a complex thing – otherwise, everybody would have it!

The First “P” and its many forms – Productivity

  • The internal life: It is rare for us to examine what is going on internally when we talk about productivity. Mostly, we look at the actions we are taking and the results we are getting and we call that productivity.

However, in this complicated formula, one that few ever crack,is the most important place to look first: What is going on in your head?

Are you saying productive things to yourself?  Or are you doubting your every move and criticizing yourself mercilessly?

You will need to do the hardest thing possible, MANAGE YOUR MIND. (Consider reading the book What to Say When You Talk To Yourself.)

If you can’t be a productive thinker, you can’t be truly productive.

  • The external life: The next most important piece to being productive is PLANNING. Most of us have a weak muscle for planning and we fool ourselves into thinking that we can be productive without it. Planning requires hard mental work. It requires focus, imagination, curiosity, and study.

Hidden Mysteries Week - via Dan Brown and The Lost SymbolPopular culture says it like this: “If you fail to plan, you plan to fail” (Ick! Warmed over porridge, I think).

More my favorite is The Art of War quote: “Victorious warriors win first and then go to war, while defeated warriors go to war first and then seek to win”.

Start slowly or you will be discouraged. Mastery of planning will increase your productivity exponentially.

Then, comes DISCIPLINE. Once you have planned well, you must now execute. And you must do it without cutting corners and by doing every job completely, all-the-way-through. Period.

Imagine the person building a bridge from perfect plans with substandard materials and measurements and execution. I wouldn’t drive my Mack truck over that one!

Of course, prioritization, time management, and great delegation go into productivity, but the most compelling and almost always missed is MANAGING YOUR ENERGY.

Hidden Mysteries Week - via Dan Brown and The Lost SymbolMy coach used to say: “If you owned a million-dollar race horse, how would you treat it? What would you feed it? Who would you let handle it? How would you exercise it?” A critical part of productivity is Self-Care. This is a hard one to face, but it is inescapable!

 

  • The public life: When what you create in life helps OTHERS be more productive (think Edison and the light bulb, Guttenberg and the press, the list goes on and on), you are certainly on your way to great wealth.

Onto the Next “P” –  Prosperity – the fun one!

  • The internal life: If you are committed to mastering the formula for wealth, I invite you to spend time and actions for the three P’s. Surprisingly, the P in Prosperity can happen in many cool ways. We are starting with the internal life. In other words, the things you are feeding your brain.

Hidden Mysteries Week - via Dan Brown and The Lost SymbolWhen you are learning cool new stuff, reading a great book, laughing at a funny joke, having an imaginative conversation, solving a puzzle, meditating, watching an informative TV program (NOT Hardcore Pawn, for example), visualizing, praying – then your mind is enjoying Prosperity. (Read this great joke – you have now been Prosperous!)

 

  • The external life: When you are earning great money for your work, when you are investing in assets (stocks, bonds, passive-income-generators), you are experiencing and expressing prosperity. It also happens when you buy that rockin’ car or house that you are clear you CAN afford. It happens when you are living debt-free.

Other ways to express prosperity are taking naps, going on vacation, enjoying an extra hour of sleep on Saturday morning, sipping a great glass of wine.

It is important to your mental and psychic health to experience Prosperity.

  • The public life: When you give OTHERS access to prosperity, you give them access to their own prosperity. All around you become prosperous.

This includes having sumptuous parties on your yacht and inviting ALL of your friends. It includes putting a Profit Sharing Plan in place at work. It includes sending your sales assistant a luxurious gift or a gift card for their hard work. When you make sure those around you experience Prosperity, you amplify your own access to Wealth!

And the final “P” – Philanthropy – the most satisfying of all

I also like to call this one Contribution (but it messes up my “P” thing)Hidden Mysteries - via Dan Brown and The Lost Symbol

  • The internal life: When we do things that contribute to others and to society, we actually experience mental health benefits. We feel great about ourselves, rejuvenated, IMPORTANT. Contribution, making a difference, and giving back are scientifically proven to increase our fulfillment and happiness.

Try it! You’ll like it!

  • The external life: It is often said that you can’t give what you don’t have. I can’t give a dollar to a another person if I don’t have it myself.

Getting involved in a cause bigger than yourself is an outward expression of Philanthropy. You and those around you benefit.

The dog you adopt, the child you sponsor, the student you tutor…all of these express that you are wealthy and contribute to your life experience of Wealth. Remember, that even one small difference you make – even if no one ever knows – is the Starfish story.

  • The public life: The public life is most likely the most obvious expression of Philanthropy. Bill and Melinda Gates are an excellent example of giving back. And it makes a difference for everyone they touch.Hidden Mysteries Week - via Dan Brown and The Lost Symbol

But, which came first, the chicken or the egg? Which came first, the desire and ability and act of giving back, or the wealth to do it? Things that make you go … Hmmmmmm!

When you do the work to make your communities stronger, you grow better friends, more expensive neighborhoods (which raises the value of your home), healthier employees, smarter children, and more affluent customers.

It is often said that what you give away will come back to you ten-fold. Of course, the more you have to give away (based on Productivity and Prosperity) will bring you even more Wealth.

Can you see how the formula builds and builds and builds on itself?

The more productive I am internally, makes me more productive externally, which makes me more productive in society!

The more prosperous I am internally, makes me more prosperous externally, which makes me more prosperous in society.

The more philanthropic I am internally, makes me more philanthropic externally, which makes a more philanthropic society – which turns around to benefit me.Hidden Mysteries Week - via Dan Brown and The Lost Symbol

So, P3=W is the most powerful Hidden Mystery for Wealth in the Dan Brown novel The Lost SymbolAnd Peter Solomon said it in only one sentence:  “The aim is that you use this money to build a life of productivity, prosperity, and philanthropy.”

This Dan Brown guy is quite a marvel!

Love your life UP!

The Irreverent Sales Girl